Workforce for a Competitive Edge | custom training solutions

Leadership Courses This course will provide formulas and training for determining optimum stocking for various items including any type of repetitive stocking (food, equipment, supplies etc.) Safety stock, minimum and maximum stock and order quantities will be formulated and discussed. Outcomes: Upon completion the trainee should understand the following: • Lean Overview • Pull Concepts • Kanban • Supermarkets • Stocking Calculations - Maximum Inventory - Minimum Inventory - Safety Stock - Ordering Triggers How to Champion a Lean Six Sigma Organization – 4 Hours 20 Total Session Who should attend: Any Business Leader responsible for deploying or directing the Lean Six Sigma (LSS) business model for their organization. Session 1: The role of leadership in a Lean Six Sigma Organization This course provides an overview of lean organizational structure and the role of leadership in managing lean operations. Participants will learn the keys to successful deployment of lean concepts and how to champion and sponsor lean efforts for maximum results by utilizing metrics that cascade from organizational goals to front line improvement efforts. Objectives: Upon completion participants will understand the follow following: • The Lean & Six Sigma Culture • The Role of Leadership • Integrating Lean and Six Sigma - Process Steps and Supporting Structure • Change Management - Identification - Communication Plan • Deployment - Process & Timeline • Sustainment - Establishing Measurements - Cascading Metrics Across Organizational Levels - Accountability Session 2: Understand Your Customers and Optimize Resources (Project Selection and Identification) – 4 hours This course provides training for quality improvement managers and business leaders in tools and techniques to identify and assess customer requirements. The following areas will be covered in this training: customer identification, methods for obtaining customer information, translating customer information into critical customer requirements & process deliverables. Objectives: Upon completion participants will understand the following: • Customer Identification - Internal - External • Obtaining Customer Data - Proactive - Reactive • Customer Data Collection Techniques - Surveys - Focus Groups • Prioritizing and translating Customer Data • Decision Matrices – AHP and Pugh Session 2A: Optimizing Resources - Project Identification and Selection – 4 hours This course provides instruction on developing an organizational project portfolio through the use of prioritization matrices and resource allocation. Benefit and effort models will be illustrated with examples of scaling to fit your organizational needs. Objectives: Upon completion participants will understand the following: • Aligning Improvement Efforts with Organizational Strategies - Establishing a System Aim and Operating Principles • Developing and Utilizing SMART Goals • Identifying Value Opportunities • Screening and prioritizing Opportunities - Developing Decision Criteria • Rating Scales - Decision Matrices • Benefit/Effort Matrix Session 3: Delivering Successful Projects with Effective Work Teams – 4 hours Leaders will be trained on the keys to successful project implementation. Areas covered include project scope development, risk mitigation analysis, resource allocation and developing project teams, including team selection and meeting facilitation techniques. Objectives: Upon completion participants will understand the following: • Team resource alignment • Project plan development • Project team launch • Facilitation of project teams Session 4: Systems Alignment to Sustain and Measure Results – 4 hours Leaders will be trained how to successfully monitor and control of operations to sustain project gains. Areas covered include implementing control metrics, tracking and following up to insure success. Objectives: Upon completion participants will understand the following: • Importance of Poke Yoke (mistake proofing) Methods • Importance of Visual Controls for Sustaining Results • Importance of a Quality and/or Operations Management System • Incorporating ISO 9000 Techniques • Incorporating Metrics that Align with Organization’s Vision and Goal • Developing a Timeline and Frequency for Monitoring Specific Processes 23