Workforce for a Competitive Edge | custom training solutions

ISO 9001 – 8 Hours – Video Conferencing Training Who should attend: Any employee leading or participating in an organization using the ISO 9001 standard as part of quality management system. This is recommended as two day (16 hours total) training for companies that do not have ISO certification. If company already has an ISO system and this is internal training a one day (eight hour) session is recommended. Upon completion student should understand components of a quality management system, ISO registration clauses and steps necessary to implement and become ISO certified. Upon completion trainee should be familiar with the following: • Quality Management System (QMS) Principles • ISO Clause Overview • Gap Analysis of Organization – - What is current state? - What actions need completed for future state? Clauses 1) Scope 2) Normative reference 3) Terms and Definitions 4) Quality Management System 5) Management Responsibility 6) Resource Management 7) Product Realization 8) Measurement, Analysis and Improvement ISO implementation process Lean Series Training – 4 Hours Per Topic Who should attend: Any employee responsible for leading or participating in a Lean system deployment or to be utilized as an enhancement tool for an organization. Lean Leader Training – 30 Hours – 4 Days Who should attend: Any employee responsible for leading teams in Lean initiatives for process waste identification and elimination. This course focuses on Lean process improvement techniques to identify and eliminate process waste. The entire program is tailored towards service industries, using examples from healthcare, government and education. This practical approach is easy to understand and will prepare participants for immediate application. As tools and techniques are learned, they are applied to a simulation for hands-on experience in a classroom setting. Who Should Attend? Anyone working in the service industry, which is more conducive to using Lean techniques than Six Sigma methodology. Healthcare workers, government employees, higher education, banking and retail are examples of industries that provide service rather than physical products. This course will provide attendees with the basic skills and Lean tools necessary to complete a process improvement initiative, or actively participate on initiative teams. Course Objectives: Upon completion participants will understand the following concepts: • How to properly scope an improvement initiative • How to map out a process and analyze for waste opportunities • Work as an effective team member and/or team leader • Identify and eliminate process waste • Improve process flow • Simplify process steps to improve efficiency and decrease defects and errors • Workplace organization and Standard Work practices • Utilize metrics and data to track and sustain improvements Lean Basics – 4 hours This course will describe the purpose of integrating Lean methodologies in the workplace for continuous improvement and cost reduction. Applicable in both manufacturing and service environments, an introduction of Lean concepts and principles will be provided to impart the knowledge that associates will need for supporting Lean activities for waste elimination and dollar savings. Outcomes: Upon completion the trainee should understand the following: • Lean Culture • Lean Organizational Principles • Introduction to Lean Concepts - Value Stream Analysis - Flow Metrics - Waste Identification - Kaizen - 5S - Standard Work - Pull Systems - Set Up Reduction - Total Productive Maintenance (TPM) - Single Piece Flow vs. Batching - Load Leveling (Workload Balancing) - Poka Yoke Leadership Courses 21